Changelly has come to attention over an issue involving compliance checks during a reported exchange transaction. The available record is not a full account of the business, but it raises a practical question for anyone thinking about using it.
Take time to verify the position through reliable channels before you act. The most useful records are usually the original payment confirmation, account history, correspondence, and any unanswered request.
If you are unable to resolve a problem involving Changelly, you can contact the desk.